REFUND & RETURNS POLICY

Need a different size? Contact us within 14 days of delivery, and we'll happily arrange an exchange where stock is available. If your preferred size is unavailable, a store credit may be offered at our discretion.

Please be mindful that all Freddy & The Bellas garments are handmade and produced in limited quantities. We strongly recommend checking our Size Guide and product descriptions before purchasing, as refunds will not be issued for incorrect size selection.

Due to the limited nature of our drops, we cannot guarantee the availability of exchange sizes.

CHANGE OF MIND

We do not offer refunds for change of mind, incorrect size selection, or simply deciding you no longer want the item.

This policy does not affect your rights under Australian Consumer Law.

EXCHANGES

To be eligible for an exchange, items must be:

• Unworn
• Unwashed
• In original condition
• Free from stains, odours, pet hair, or damage

Customers are responsible for return postage costs for exchanges.

To request an exchange, please email hello@freddyandthebellas.com with your order number and the size you would like to exchange for.

FAULTY OR INCORRECT ITEMS

We take great care in making and packing every order. If you receive an item that is faulty, damaged, or incorrect, please contact us within 14 days of delivery at hello@freddyandthebellas.com.

Where required under Australian Consumer Law, we will provide a repair, replacement, or refund.